Verified Assets

Customer-Verified Stories

In a market flooded with AI-generated content, verified customer voice is the new trust premium. Every story confirmed by the customer who lived it.

What Customer-Verified guarantees

What the badge guarantees.

Every asset carrying the badge has been through the same architectural process. These are the commitments behind it.

Step 01 · Session start

The customer wrote it.

Before the customer answers the first question, they see a clear disclosure of how their words will be used. They agree to participate by accepting the consent terms. Anonymous participation is available throughout the session if the customer prefers not to be attributed.

Step 02 · Proof confirmation

The customer confirmed it.

During the session, ProofBridge analyses each response and generates targeted follow-up questions when more depth is useful. The customer is in the session throughout, answering and refining their own words. This is not passive content generation. It is guided capture with the customer as the source.

Step 03 · Final submission

The customer chose its use.

At the end of the session, ProofBridge generates a Customer Story and a Proof Moment from the full session. The customer reviews both, edits anything they want changed, selects their consent state (approved_external or internal_only), and submits. The badge applies only after this final confirmation.

Honest disclosure

What the badge is. What the badge is not.

Customer-Verified is a strong trust signal because it is honestly scoped. These are the boundaries.

CUSTOMER-VERIFIED GUARANTEES

  • The customer wrote and confirmed the asset.

    The words in the asset are the customer's. The customer reviewed and confirmed the final version before it became deployable.

  • The consent record is documented.

    Every Customer-Verified asset has a consent record traceable to a specific session, with timestamps, consent state, and the final confirmed asset content.

  • The consent state is enforced architecturally.

    Internal_only assets cannot be published externally. Consent state changes require re-confirmation from the original customer.

CUSTOMER-VERIFIED DOES NOT GUARANTEE

  • Objective truth of customer claims.

    The badge guarantees the customer made and confirmed the claim. It does not independently verify whether revenue figures, outcomes, or comparisons stated are objectively accurate.

  • Company endorsement of every story.

    Many Customer-Verified stories are individual contributor perspectives. The badge does not imply the customer's entire company endorses every claim in every story.

Generic proof doesn't close deals. Deal-specific proof does.

See how ProofBridge helps your GTM team capture, verify, and deploy customer proof, tailored to every deal in your pipeline.